Product updates

Proof of Address

Sometimes vendors will require documentation stating that you use Stable as your business address. Historically, our support team has been able to manually generate documents stating this. Now, you’ll be able to self-serve generate these documents directly in the Stable Dashboard by clicking on the Proof of Address tab under the Resources section.

Public API

This sprint we continued to work on our Public API which we’re planning to have ready for release in November.

Things To Do

You may have seen a new “Things to do” section in the dashboard recently!

The “Things to do” section highlights important action items that need your attention like handling mail with no recognized recipients.

Pricing Experiments

This sprint we spent time experimenting with a new pricing model! It’s important to us that the value Stable provides accurately maps to its cost and these experiments are our attempt at creating more alignment.

Webhooks (beta)

We recently launched Stable Webhooks (beta) which programmatically inform you of important events related to your mail like when it is received, scanned, or deposited.

This month, we began publishing new event types in response to certain mail reception and document scanning actions.

Customer Experience Internal Tools

This sprint we spent time improving tools that our Customer Experience team uses to resolve support and operations queries. We strive to provide a first-class customer experience and work like this ensure we can continue to improve for you!

Bug fixes and Improvements

We also spent this sprint fixing a number of bugs and upgrading certain workflows within the Dashboard. For example, you may notice small updates in the mail forwarding workflow.

ID Verification

. This sprint we launched a new workflow for onboarding which streamlines the ID verification process significantly. You can checkout this feature by adding another address to your account!

Webhooks (beta)

This sprint we launched a Stable Webhooks service in Beta, which can be integrated with services like Zapier. Stable Webhooks programmatically inform you of important events related to your mail like when it is received, scanned, or deposited. Every webhook is delivered with the same data that is accessible in the Dashboard like ID, who it was sent to, when it was received, and more.

Performance Improvements

This Sprint we continued to improve Dashboard performance and were able to make further gains — the Dashboard is now loading significantly faster (p95 < 1s).