Product updates

Electronic check deposits

This sprint we shipped a number of smaller electronic check deposit improvements and bug fixes.

Mail operations

This sprint we also improved the internal software and automations we use to extract information from checks to improve accuracy.

Check statuses

If you’ve been using our Electronic Check Deposit solution, you may have noticed that the completed status for checks with a holding period didn’t make much sense. Moving forward check status will work as you expect — checks will only become completed once funds are available in your Stable holding account.

Checks View

We’ve refreshed the checks view to better communicate information we think you care about. For example, we’ve made the rows more dense and combined check status and deposit date.

Bank Accounts View

We’ve introduced a Bank Accounts view to reference and search all bank accounts associated with your organization! You can also select a bank account to view more information about it, and update its nickname.

Mail-In

If you’re depositing checks via Mail-In you’ll now be able to see the associated deposit requests and checks within the corresponding bank account view. This replaces the Deposit subsection that was previously under the Finance section in the sidebar.

Electronic Check Deposits

We’ve renamed Lockbox to Electronic Check Deposits and you’ll now be able to see your Stable holding account ledger within the corresponding bank account view. This replaces the Lockbox subsection that was previously under the Finance section in the sidebar.

NY Processing Center

We’ve launched a second processing center in New York and will begin processing mail there the first week of December.

Classification improvements

This sprint we improved some of our check detection software to more accurately and quickly identify information within your checks.

Access Recipients via API

This sprint we added more functionality to our Public API. For example, you can now access transcribed recipient information off of the Mail Item object.

‍

We’re continuing to improve our API so let us know if there is any other functionality you’d like to see!

Launch Seattle

We launched Stable in Seattle, WA — we can’t wait to see what businesses you all build there!

Mail operations improvements

We continued to improve our mail operations and internal process in response to growing mail volumes.

Mailroom digest

We updated our weekly mailroom digests to include more relevant information. Specifically, these digests will highlight

• New mail you’ve received recently, and if any of it may require action
• Old mail that will be physically shredded soon, and if any of it may require action

Activity log

This month we added more actions to the activity log. Now you can view who deposited, shipped, or scanned your mail — this could be a user associated with your account, a mailroom automation, an API action, or someone from our support team (by request only).